Technical Consultant
Location: Mexico City, Mexico
Function:
HV Services
Requisition ID:
1030809
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The team
We, the Global Services (Delivery) team, have as our primary role the implementation of our solutions based on data protection, business continuity, and proactive and preventive management.
We are responsible for installing, configuring, and maintaining our solutions to ensure they operate flawlessly for our clients.
The role
- Administer and configure enterprise storage systems from Hitachi, Dell/EMC, and Huawei, ensuring optimal performance and reliability.
- Perform data migration, capacity planning, and performance optimization across hybrid environments, including on-premises and cloud infrastructures.
- Manage and monitor Storage Area Networks (SAN), including configuring and maintaining SAN switches from Brocade and Cisco.
- Implement and manage zoning, masking, LUN provisioning, and multipathing within SAN environments.
- Integrate storage solutions with network infrastructures, configuring switches and routers from leading vendors such as Cisco, Juniper, Huawei, and Dell.
- Troubleshoot LAN and SAN connectivity issues and perform performance analysis to ensure seamless data flow and operational stability.
- Administer Linux (RHEL, CentOS, Ubuntu) and Windows Server environments, including configuring file systems like ext4, NTFS, NFS, and CIFS.
- Automate routine tasks through scripting languages such as Bash and PowerShell to enhance operational efficiency.
- Maintain adherence to best practices in network and storage protocols, including Fibre Channel (FC), iSCSI, and FCoE, to ensure data integrity and security.
- Stay up to date with relevant certifications, such as Hitachi Vantara, Dell/EMC Proven Professional, Huawei HCIA/HCIP, CCNA, or CCNP, to maintain expertise in enterprise storage and networking solutions.
What you’ll bring
- 3+ years technical consultancy and Enterprise experience
- 5+ years technical IT related experience
- Active participation in the implementation life cycle (Initiation, Planning, Execution, Monitoring, and Control).
- Detailed documentation of configurations and best practices for the support team.
- Ability to work on multidisciplinary projects and collaborate with other areas (infrastructure, networks, security, etc.).
- Troubleshooting skills under pressure.
- Strong communication skills to collaborate with different teams.
- Proactivity in problem-solving and continuous infrastructure improvement.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
