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Hitachi Vantara Ranked No. 1 in the Storage Category in Nikkei Computer Customer Satisfaction Survey 2024-2025

August 29, 2024


SANTA CLARA, Calif. – August 29, 2024 – Hitachi Vantara, Ltd. (hereinafter, Hitachi Vantara), the data storage, infrastructure, and hybrid cloud management subsidiary of Hitachi, Ltd. (TSE: 6501) today announced that it has been ranked number one in the Storage category in the Nikkei Computer Customer Satisfaction Survey 2024-2025, released on August 29, 2024, by Nikkei Business Publications, Inc. In this survey, four of the five evaluation items were highly rated: "performance/function," "reliability," "operability/manageability," and "support.”

For more information about Hitachi Vantara’s Virtual Storage Platform One, visit.

www.hitachivantara.com/products/storage-platforms/data-platform

Hitachi Vantara provides highly reliable data infrastructure in hybrid cloud environments by leveraging its storage technologies and engineering expertise developed over many years. In cooperation with Hitachi Group companies and partners, we are working to increase customer contact points, addressing issues collaboratively, and striving to improve the performance, functionality, and support of our storage products.

Specifically, Hitachi Vantara launched Virtual Storage Platform One Block appliance, a new product of the Hitachi Virtual Storage Platform One portfolio, on May 30, 2024. This product has a brand-new architecture to achieve high reliability, efficiency, and environmental friendliness, while also improving ease of use and addressing customer challenges.

“Being ranked number one in the storage category is a testament to the innovation that we’ve built into our offerings, as well as the strong relationships we have built with our customers and partners," said Octavian Tanase, chief product officer, Hitachi Vantara. “Through our deep domain expertise, and coupled with Hitachi’s industrial AI resources, we have established ourselves as the data foundation for innovation, driving customer outcomes by leveraging our collective strengths in generative AI and hybrid cloud.”

Encouraged by these results, Hitachi Vantara will continue to contribute to the growth of our customers’ businesses by providing high-quality, highly reliable products and extensive support.

For details of the survey results, please refer to the following URL or the September 5, 2024, issue of Nikkei Computer. (Japanese only) https://xtech.nikkei.com/atcl/nxt/news/24/01188/

For more information in Hitachi Virtual Storage Platform One Block, visit: https://www.hitachivantara.com/en-us/products/storage-platforms/block-storage/midrange/vsp-one-block

Survey Summary

The Customer Satisfaction Survey assesses computer-using companies’ satisfaction with IT vendors that provide system development, operation services, and hardware/software products, such as PC servers and ERP. The survey was planned and conducted by Nikkei Computer, a comprehensive IT magazine published by Nikkei BP. The survey and tabulation were conducted by Nikkei BP Consulting.

The survey targeted the information systems departments of 12,122 companies, groups, and organizations nationwide. Questionnaires were mailed to information system department managers at companies listed on stock exchanges nationwide, including emerging markets, unlisted companies with annual sales of 20 billion yen or more, and local governments (prefectures, cities, wards, and towns), excluding government offices (central government offices) and villages. The survey period was from April 1 to May 21, 2024, and 1,015 valid responses were received.

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About Hitachi Vantara

Hitachi Vantara is transforming the way data fuels innovation. A wholly owned subsidiary of Hitachi Ltd., Hitachi Vantara provides the data foundation the world's leading innovators rely on. Through data storage, infrastructure systems, cloud management and digital expertise, the company helps customers build the foundation for sustainable business growth. To learn more, visit www.hitachivantara.com.

About Hitachi, Ltd.

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of “Digital Systems & Services” – supporting our customers’ digital transformation; “Green Energy & Mobility” – contributing to a decarbonized society through energy and railway systems, and “Connective Industries” – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.

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