Customer Success and Support
Supporting Your Success
Prevent issues before they disrupt your business. Protect your investment and keep your business running at peak performance.
Unlocking Success
At Hitachi Vantara, we believe that success is more than just solving problems—it’s about building lasting relationships, understanding your unique environment, and adding value every single day. Our clients choose to stay with us for decades, a testament to the power of our personalized approach.
Find the support level that best aligns with your needs
Discover what sets us apart: comprehensive support, wide expertise, and a deep cultural commitment to your success.
Dedicated specialists committed to your success
Get expert, individualized attention for your unique needs beyond your contract.
Our customizable Enhanced Customer Services help you fine tune and support your strategic vision every step of the way.
Individualized add-on support options for your precise needs
Resources & Insights
- Self-Service
- Resources
Hitachi Remote Ops monitoring system guards your Hitachi solutions with powerful and secure 24/7 monitoring.
Hitachi Ops Center Clear Sight provides automated, fully observable cloud-based management.
Hitachi Vantara’s support site is easy to use and combines support resources, digital tools and the information you need all in one place.
Sign up for alerts and security notifications, and address new requirements throughout your product’s life-cycle.
Find a certified Hitachi Vantara service center closest to your location.
Support services details of the coverage provided under Hitachi Vantara’s Warranty, Maintenance and Support Terms.