Cloud Skills Challenges
Enterprises face a range of challenges when it comes to shifting to a more cloud-centric IT model. Those that previously outsourced IT processes often lack the in-house skills to drive transformation to IT-as-a-Service.
Those that retain management of their IT systems and process also face challenges when it comes to acquiring skills in new technologies and service delivery management as well as the modification of legacy internal processes to be able to benefit from the agility offered by Cloud technology.
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Enterprises need a partner that has a wide range of capabilities and skills around cloud consulting to help drive a development and transition to a cloud strategy, including integration with existing systems (ITSM, CMP, etc.) automation, and organization process, application and workload migration, etc.
A critical element in this skills challenge is the need to build a roadmap, create a foundation, and start the transition to deliver technology which enables a full DevOps operating model and development tooling. Organizations need more than a virtualized and automated IT environment — and partners need to recognize that this isn’t primarily about infrastructure services. Organizations need help in adopting an application-centric, turnkey approach. It’s so important that enterprises get the infrastructure and data right (data protection, data management, etc.), get the middleware right, and get emerging services like container and micro-services right.