Best Practices

Project Management System
(PMS)
Quality Assurance
Team
Project Management System
(PMS)
Hitachi Vantara Vietnam uses a PMS to control and manage projects, issues and interactions between teams. It provides the critical information and Key Performance Index needed to take our strategic goals to successful completion.
Quality Assurance
Team
Our Quality Assurance (QA) team monitors and assesses process compliance for the subcontracting of software development, software product development, and other company services. The independent QA team reports directly to the CEO for quality issues and processes non-compliance. This effort enables us to meet strict quality requirements and win the loyalty and respect of our clients.
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SAP
SAP

Hitachi Vantara Vietnam applies SAP best practices for professional services industries, across operations and departments for business effectiveness, to optimize internal overhead cost and improve total service cost to our customers. SAP ERP functionalities implemented for operational areas include financial controlling, procurement & inventory management, contract management, human resources and payroll management.

Adoption of SAP ERP since 2009 in all levels of GCS demonstrates its highest commitment to business process standardization, efficiency improvement, and long-term development along with its customers and partners.

HVN SAP Competence Center (Customer Support Center) has been certified by SAP as a Partner Center of Expertise (PCoE) that is fully compliant with the SAP Enterprise Support Model worldwide.

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Project Management System (PMS)

Global CyberSoft uses a PMS to control and manage projects, issues and interactions between teams. It provides the critical information and Key Performance Index needed to take our strategic goals to successful completion.

Quality Assurance Team

Our Quality Assurance (QA) team monitors and assesses process compliance for the subcontracting of software development, software product development, and other company services. The independent QA team reports directly to the CEO for quality issues and processes non-compliance. This effort enables us to meet strict quality requirements and win the loyalty and respect of our clients.

SAP

Global CyberSoft applies SAP best practices for professional services industries, across operations and departments for business effectiveness, to optimize internal overhead cost and improve total service cost to our customers. SAP ERP functionalities implemented for operational areas include financial controlling, procurement & inventory management, contract management, human resources and payroll management. Adoption of SAP ERP since 2009 in all levels of GCS demonstrates its highest commitment to business process standardization, efficiency improvement, and long-term development along with its customers and partners. GCS SAP Competence Center (Customer Support Center) has been certified by SAP as a Partner Center of Expertise (PCoE) that is fully compliant with the SAP Enterprise Support Model worldwide.

Voice of our customers

“ Global CyberSoft has provided factory automation services at the IBM microelectronics division factory automation to support our 300mm facility in Fishkill, NY. The IBM Fishkill staff has a high regard for the professionalism and work ethic of the Global CyberSoft team.”
Eric Wenger
Emerging Markets Sourcing
IBM-USA
“GCS has been providing us with an offshore development team for now 2 years, working on an critical project for one of our key customers in Myriad MSD. While working under pressure, the team has continuously improved the overall quality of the deliverables. GCS proved to be able to meet our growing requirements over the time, and the team stays dedicated. Definitively a satisfaction.”
Stan Dion
Project Manager
Myriad Group

Voice of our customers

“ Global CyberSoft has provided factory automation services at the IBM microelectronics division factory automation to support our 300mm facility in Fishkill, NY. The IBM Fishkill staff has a high regard for the professionalism and work ethic of the Global CyberSoft team.”
Eric Wenger
Emerging Markets Sourcing
IBM-USA
“GCS has been providing us with an offshore development team for now 2 years, working on an critical project for one of our key customers in Myriad MSD. While working under pressure, the team has continuously improved the overall quality of the deliverables. GCS proved to be able to meet our growing requirements over the time, and the team stays dedicated. Definitively a satisfaction.”
Stan Dion
Project Manager
Myriad Group